Responsible to:           Head of Income Generation

Salary:                         £30,000

Responsible for:         Event Volunteers

JOB DESCRIPTION & DUTIES

Happy Days has an ambitious 5-year strategy to increase the provision for people who are homeless and/or in crisis throughout Calderdale. This is an exciting post for a proactive, self-motivated, and passionate individual who will thrive in the busy and fast paced world of event management. The successful candidate will be accountable for the end-to-end delivery of our established corporate and community events programme.

Event Strategy & Planning

• Lead the delivery of the events programme
• Identify new event opportunities to expand reach and income streams
• Create detailed project plans, timelines, and budgets for each event

Event Delivery (End-to-End)

• Lead the full lifecycle of events from concept to completion
• Coordinate venues, suppliers, volunteers, and partners
• Manage logistics including catering, equipment, permits, and accessibility needs
• Ensure all events reflect the charity’s vision and values

Fundraising & Income Generation

• Set and monitor income and participation targets for events
• Secure exciting auction and raffle prizes to maximise revenue
• Support ticket sales, sponsorship packages, and donation campaigns

Stakeholder & Volunteer Management

• Recruit, train, and manage event volunteers
• Support professional volunteers who sit on the events committee groups
• Build relationships with community groups, corporate partners, and supporters
• Act as the main point of contact for all event-related stakeholders

Marketing & Promotion

• Collaborate with internal and external comms to promote events across digital and offline channels
• Contribute to social media, email campaigns, and promotional materials

Monitoring & Evaluation

• Track event performance against KPIs (attendance, income, engagement)
• Gather feedback and produce post-event reports
• Use insights to improve future events

Compliance & Risk Management

• Ensure all events meet health & safety, safeguarding, and legal requirements
• Conduct risk assessments and implement mitigation plans

Person Specification

Essential

• Proven experience in event planning and delivery (end-to-end)
• Strong organisational and project management skills
• Experience in fundraising or working within the charity sector
• Excellent communication and stakeholder management skills
• Ability to manage multiple events simultaneously
• Passion for supporting multiple disadvantage communities

Desirable

• Experience working with homelessness or crisis support organisations
• Knowledge of fundraising regulations and best practices
• Experience of delivering large scale events

 Please note this is not a full and exhaustive list of duties and the post holder will be required to undertake additional tasks in order to conduct this role appropriately and effectively.

As travel will be necessary as part of this role it is essential you will have your own vehicle, hold a full, clean driving licence and be insured for work purposes

You will be required to undergo a DBS check, please note that a conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

You will be required to undertake Safeguarding Level 2 training

Send a copy of you CV and a short expression of interest outlining your experience and motivation to Chris, Head of Income Generation at chris.butterworth@happydaysuk.org

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Reports to: Chair of the Board

Location: Halifax, West Yorkshire

Time Commitment: Approximately 4–5 Board meetings per year, plus occasional strategy days, sub-committees and events.

Remuneration: Voluntary

Purpose of the Role

Trustees provide governance, oversight, and strategic leadership to Happy Days UK, ensuring the charity is well-run, financially sustainable, and able to deliver meaningful, trauma-informed support to individuals experiencing homelessness, poverty, crisis, and health inequalities.

Trustees ensure the charity operates in accordance with the Charity Commission’s CC3 guidance, the governing document, and all legal and regulatory requirements.

As Happy Days UK now includes a retail enterprise (our bike shop), the board will particularly benefit from trustees with retail experience, to advise on commercial operations, revenue generation, and community engagement while maintaining alignment with the charity’s mission and values.

Key Responsibilities

1. Uphold the charitable purposes and ensure public benefit

• Understand Happy Days’ mission to reduce homelessness, improve wellbeing, and support people experiencing crisis.
• Ensure all activities, including retail operations, support these aims and deliver demonstrable public benefit.

2. Provide strategic direction and oversight

• Contribute to the setting and monitoring of organisational strategy, priorities, and impact frameworks.
• Advise on the development and oversight of retail operations, social enterprise initiatives, and income-generating activities.
• Ensure plans align with the charity’s values, trauma-informed approach, and person-centred support model.

3. Ensure good governance and legal compliance

• Comply with the governing document, charity law, and all relevant regulations (including safeguarding, housing, health & safety, and data protection).
• Ensure accurate, timely reporting to the Charity Commission and relevant stakeholders.

4. Protect and responsibly manage resources

• Monitor financial performance, approve budgets, and ensure long-term sustainability across all charitable and retail operations.
• Advise on retail performance, risk management, and commercial opportunities to enhance charitable income.
• Ensure assets including housing units, support services, community facilities, and retail stock are protected and used effectively.

5. Support and challenge the leadership team

• Provide constructive scrutiny, guidance, and accountability to the Chief Executive and leadership team.

• Advise on commercial decision-making while maintaining clear boundaries between strategic oversight and operational management.
• Encourage a culture of learning, transparency, safeguarding, and continuous improvement across both charitable and retail activities.

6. Promote safeguarding and trauma-informed practice

• Ensure governance structures support a safe environment for clients, staff, and volunteers.
• Champion safeguarding responsibilities and risk-aware practices across the organisation.

7. Represent Happy Days externally

• Act as an ambassador for the charity, supporting relationship-building with partners, commissioners, volunteers, and the local community.
• Uphold the charity’s reputation and values in all external interactions.

8. Ensure accountability and effective performance

• Monitor service impact, retail performance, client/customer feedback, and organisational outcomes.
• Support development of quality assurance, data reporting, and evaluation processes.
• Ensure transparency and accountability to beneficiaries, funders, donors, and stakeholders.

Person Specification

Essential

• Commitment to Happy Days’ mission, values, and trauma-informed approach.
• Ability to think strategically and contribute to long-term planning.
• Independent judgement, integrity, and willingness to speak up constructively.
• Ability to analyse complex information and ask thoughtful questions.
• Willingness to devote the necessary time and effort, including preparation for meetings.
• Understanding of collective board responsibility and governance principles.
• Retail, Commercial or business management experience

Send a copy of you CV and a short expression of interest outlining your experience and motivation to Tanya, Chief Operating Officer at tanya@happydaysuk.org.

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West Yorkshire Deputy Mayor for Policing and Crime, Alison Lowe OBE, has been working together with the charity Happy Days, Calderdale Council, and West Yorkshire Police to help combat the issues.

It forms part of the Government’s ‘Safer Streets’ initiative, with more neighbourhood policing officers on high streets across the country. 

Chief Executive Officer, Ellen Boothe is from Happy Days, a charity which supports homeless people and those in crisis. She said: 

“At Happy Days, we take a holistic approach, recognising that many of our service members live with complex needs, from adverse childhood experiences to trauma that affects them well into adulthood. We’re here to offer not just therapy, advocacy, and wraparound support, but also practical help like our community supermarket — all of which helps people rebuild their lives.

“By working closely with our partner agencies, we can respond quickly, making sure people get the right support at the right time. And we’re seeing the results — less harm, reduced anti-social behaviour, and more people finding stability before they ever reach crisis point.”

James Batty is a counsellor at Happy Days whose role has been funded through the West Yorkshire Mayor Tracy Brabin’s Safer Communities Fund. Mr Batty added: 

“Many of our service users have faced complex challenges from a young age, which has led to addiction and mental health issues, which then can often lead to anti-social behaviour. 

“However, this isn’t the life that our users set out to have, or want to have, and that’s why we offer a safe space and practical support to help them, reframe their lives, access rehab, and move towards recovery.” 

Working with partners is key to delivering the priorities of the West Yorkshire Mayor Tracy Brabin’s Police and Crime Plan. 

Deputy Mayor Alison Lowe said: 

“Because Happy Days has earned the trust of the community, it’s easier for police and other services to work effectively with those affected by serious crime and exploitation.  

“This helps us offer the right support, prevent people from entering the criminal justice system, and provide opportunities for rehabilitation and change.

“Neighbourhood policing is critical to community safety, but it’s not just about reacting to crime, it’s also about preventing it – that’s why these organisations are essential partners in tackling anti-social behaviour and supporting safer communities.” 

Chief Inspector May Preston, Neighbourhoods and Partnerships lead at Calderdale District said: 

“Officers often come across very vulnerable people in our everyday policing and staff at Happy Days have the expertise to support them.  

“Working in partnership with them allows us to take a whole systems approach to dealing with some of these issues, which are more societal rather than simply just about enforcement.  

“This partnership approach has already seen results, with over a 10 per cent reduction in shop thefts and a 30 per cent decrease in demand around our night-time economy.” 

Calderdale Council Cabinet Member for Ovenden, Danielle Durrans, said: 

“As Cabinet Member for Public Services and Communities, I work closely with partners like Happy Days to ensure vulnerable people receive the support they need.  

“Their ability to respond flexibly to complex needs makes them a vital part of our community safety strategy, improving outcomes not just for individuals, but for families and neighbourhoods. 

“Through our partnership and the Deputy Mayor’s support, we’re tackling issues like antisocial behaviour and public safety with compassion and collaboration.”   

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Download our latest Strategy document: Happy Days Strategy 2023-26: October 2024 Progress Update

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Happy Days charity has teamed up with trauma therapist and counsellor James Batty to launch Life Recovery Therapy and Training. A major feature of the new service will be its “Buy One, Gift One” approach. For every counselling session or team workshop event booked, the service’s therapists will donate their time to provide a therapy session free of charge to those accessing the charity’s services.

Happy Days supports people who are homeless or in crisis to live independent and purposeful lives. Its services include one of the few high tolerance winter shelters in the UK, supported housing, weekly wound clinics, a community café and a membership-based social supermarket.

As well as providing one-to-one therapy and counselling, a big part of the new service will be its work with businesses and community organisations to deliver tailored group training. James Batty said: “Our two-hour team training sessions are designed to build greater mental resilience throughout the Calderdale community, improving self-awareness and promoting a broader understanding of adverse life experiences , complex trauma and the impact it has on our physical health, relationships and ability to carry out our work and daily activities. “Happy days recognises that crisis doesn’t appear from nowhere, it is often deep rooted in our history and learning about why we react the way we do is an important part of recovery.

“We have identified common themes that we all face in life and have developed a psychodynamic framework to empower groups and individuals.

“We are keen to hear from employers, charities, care organisations and any other community groups that may benefit from this kind of training.”

Sessions will cover topics such as fear, anxiety and the nervous system, grief and loss, relationships and co-dependency, addictions and unhelpful habits, and supporting those with unprocessed trauma.

Weekly Life Recovery Therapy Workshops will start on March 18th in Elland where members of the public can sign up to learn more about how to nurture emotional health and build a strong foundation for long-term wellbeing in all areas of life. Places are available and can be booked by contacting liferecovery@happydaysuk.org.

For more information on Life Recovery therapy workshops and training courses contact liferecovery@happydaysuk.org
Life Recovery Therapy Workshops – Happy Days UK

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